·                                                                                                                                                                                                                 Microsoft Dynamics Great Plains

·                                                                                                                                                                                                                 Microsoft Excel, Word, Power Point, Access

·                                                                                                                                                                                                                 Structured query language (SQL)

·                                                                                                                                                                                                                 SQL Database servers

·                                                                                                                                                                                                                 SSRS, SSIS, Crystal Reports

·                                                                                                                                                                                                                 Advanced problem solving abilities

·                                                                                                                                                                                                                 Critical thinking

·                                                                                                                                                                                                                 User acceptance testing

·                                                                                                                                                                                                                 Experienced with VBA programming

·                                                                                                                                                                                                                 Data warehousing and analytics

Work Experience

Business Analyst07/1999 to 09/2015
Commercial Foodservice Repair Inc., Tech-24Greenville, SC

•                                                                                                                                                                                                                                                                                                   Created solutions in the areas of inventory, reporting, distribution and product upgrades that led to system
  improvements and streamlined processes
•                                                                                                                                                                                                                                                                                                   Identified process boundaries and determined opportunities to automate processes and functions
•                                                                                                                                                                                                                                                                                                   Manipulated data using pivot tables, pivot charts and macros using MS Excel
•                                                                                                                                                                                                                                                                                                   Reported inventory balances and cycle counts in both the ERP and WMS systems
•                                                                                                                                                                                                                                                                                                   Supported the accounting department during month end and year end closings

·   Developed several internal tools to automate mundane tasks that were quickly adopted

·   Implemented processes that utilized accounts receivable sub-ledger for accounting and customer attribute reporting

·   Checked figures, postings and documents for correct entry, mathematical accuracy and proper coding

Education

Associate of Applied Science: Computer Information Systems2007
Kaplan UniversityChicago, IL, United States

On Line College
Graduated Summa Cum Laude